FreiBier - Order Workflow #

The main workflow is the way from a customer's calling via delivery up to his invoice and paying it. Here I will explain how it goes in our legacy system.

Bestellung #

The customer calls by phone (or fax) and gives his order. It is helpful that we can see which products he orders in the last months so he really orders the right product. This can be solved in a well done FreiBier.OrderWindow.

Lieferschein #

On the morning the dispatcher does a FreiBier.RoutePlanning. Perhaps he goes into some of the orders and do small changes. If he is satisfied with the planning he will print out the "Lieferscheine" for one truck.

Drivers load the truck and went to the customers. Because they take back the deposit (Freibier.Pfand) this sheet of paper has to be signed from both partys. We need carbon copy paper for this so we use a dot matrix printer. (Later we may change to a mobile data entry system (FreiBier.MobileDataEntry).

... to be done